Terms and Conditions – Vannix Giftery
1. Introduction
Welcome to Vannix Giftery. By accessing our website, placing an order, or engaging with our services, you agree to be bound by these Terms and Conditions. These terms govern all transactions, deliveries, and interactions with Vannix Giftery. Please read them carefully before making a purchase.
2. Company Information
• Trading Name: Vannix Giftery
• Location: Cape Town, South Africa
• Contact: [info@vannixgiftery.co.za]
We specialize in themed gift boxes inspired by cinematic and cultural traditions, curated with care and creativity.
3. Eligibility
• You must be at least 18 years old to place an order.
• By ordering, you confirm that all information provided is accurate and complete.
4. Products and Availability
• All products are subject to availability.
• We reserve the right to substitute items of equal or greater value if a product becomes unavailable.
• Images and descriptions are for illustrative purposes only; slight variations may occur.
5. Pricing and Payment
• Prices are listed in South African Rand (ZAR) unless otherwise stated.
• Payment must be made in full before dispatch.
• We reserve the right to adjust prices without prior notice.
6. Delivery
• Deliveries are made within South Africa unless otherwise agreed.
• Delivery times are estimates and not guaranteed.
• Risk of loss passes to the customer upon delivery.
7. Returns and Refunds
• All sales are final. No returns, exchanges, or refunds will be accepted under any circumstances.
• This policy applies to perishable goods, customized items, and curated gift boxes.
• Customers are responsible for ensuring correct delivery details.
8. Cancellations
• Orders cannot be cancelled once payment has been processed.
• In exceptional cases (e.g., duplicate orders), management may review requests at its sole discretion.
9. Liability
• Vannix Giftery is not liable for delays, damages, or losses caused by courier services, incorrect addresses, or events beyond our control.
• VERY IMPORTANT: We are not responsible for allergic reactions or health issues arising from products included in gift boxes. Customers must review product labels and ingredients.
10. Intellectual Property
• All content, branding, and product descriptions are the property of Vannix Giftery.
• No part of our website or materials may be copied, reproduced, or distributed without prior written consent.
11. Privacy
• Customer information is collected solely for order processing and communication.
• We comply with South Africa’s Protection of Personal Information Act (POPIA).
12. Governing Law
• These Terms and Conditions are governed by the laws of South Africa.
• Any disputes shall be resolved in the courts of South Africa.
13. Amendments
• Vannix Giftery reserves the right to update or amend these Terms and Conditions at any time.
• Continued use of our services constitutes acceptance of any changes.